Meet Orion: The Chatbot Who Knows Your Data
If you’ve visited Dark Sky Data lately, you may have noticed a small glowing circle in the bottom-right corner of your screen.
Click it — and meet Orion, your new data analyst.
Orion isn’t here to sell you software or send you to a support queue. He’s here to get you answers.
Whether you’re looking at your Cancellation Curve, Loss Ratio Curve, Marketing Response Curve, or Balance Curve, Orion is ready to help you understand what the data means — in seconds.
How Orion Helps
Orion is built right into every page of Dark Sky Data, and he’s powered by the same principles behind our analytics tools:
Fast. Clear. Built for you.
Here are just a few ways you can use him:
- Ask about your results:
“Why is my loss ratio declining at the end?”
Orion can spot data patterns — like claims development or data maturity — and explain them in plain English. - Get guidance on uploads:
Unsure if your file’s in the right format? Orion walks you through what to upload and how to get started. - Interpret your curves:
Orion helps you connect the dots between performance, cash flow, and customer behavior — across all your analytics. - Save time and support tickets:
No forms. No waiting. Just direct, data-smart answers when you need them.
An Analyst Built Into Your Browser
When you open the chat, you’ll find Orion’s signature blue glow and a friendly interface that looks a bit like this:
In this example, a user asked:
“This is my loss ratio curve. Why is it declining towards the end?”
Orion explained that the trend was due to claims development patterns and data maturation — exactly the kind of nuanced insight you’d expect from a senior analyst.
That’s the difference with Orion: he understands how warranty and VSC data behaves.
How to Access Orion
- Visit darkskydata.com or https://products.darkskydata.com/
- Click in the circle in the bottom right corner
- Click “Ask a question”
- If you wish to pre order one of our upcoming products, click “I want to pre order a product”