Jun 18

VSC Administrators: See the Problem Before It Hits Your Loss Ratio

How Vehicle Service Contract Administrators Use Experience Curves to Stay Ahead of Cancellations If you’re administering Vehicle Service Contracts, cancellations aren’t just noise—they’re a direct hit to profitability. Refund exposure. Margin compression. Loss ratio volatility. Whether contracts are sold direct-to-consumer or through dealerships, cancellations are a real and rising cost. And yet, most administrators aren’t […]

Jun 18

How Experience Curves Help Vehicle Service Contract Marketers Take Control of Cancellations

If you’re selling Vehicle Service Contracts (VSCs) directly to consumers, you’re operating in a high-cancel environment. Many marketers see 40–80% of contracts cancel, and flat cancels—those within 30 days—are especially painful. They erase margin, trigger chargebacks, and undermine performance metrics. But not all cancellations are created equal. Contracts that cancel later are far more profitable. […]

Oct 1

September 2024 New Car Sales

Cars continue to be more expensive and less affordable. In September 2024, the average price of a new car was $48,423, a 0.9% increase over August but a 0.4% decrease from September 2023.